Terms & Conditions

Vive Living Limited is a company registered in England and Wales with company number 10476165. By using the site, you are accepting the following terms and conditions.


Financial Transactions

Payments made via this website will processed by Childer Street Properties Limited, a company registered in England and Wales:

Address: First Floor Kirkdale House, Kirkdale Road, Leytonstone, London, E11 1HP
Company number: 05650054
VAT number: 194320021

Credit and Debit card transactions can be processed using American Express, Visa, and MasterCard. For further information, please email childersst.vl@aitchgroup.com or call 020 3757 5878.

Refund Policy

All refunds are subject to the terms and conditions of your Tenancy Agreement or other relevant service agreements for which payments have been taken.

Linking to a Vive Living Site

Please ask permission to link directly to pages on our site by contacting hello@viveliving.co.uk and explaining how and why you wish to use the material. Please include your name, organisation, telephone number and email address.

Linking by Vive Living to External Sites

We are not responsible for the content or reliability of linked websites and listing should not be taken as an endorsement of any kind. We have no control over the availability of linked pages. However, please inform us of any broken links at hello@viveliving.co.uk.


Vive Living makes every effort to ensure this site contains accurate information, however please be aware we make no representations or warranties, either express or implied, as to its accuracy.

In no event will Vive Living be liable for any direct, indirect, special incidental or consequential damages arising out of the use of the information held on the site.


The material, including text, images, sound and video, featured on this site is copyright to Vive Living unless otherwise indicated. It may not be reproduced in any form unless authorisation is obtained from hello@viveliving.co.uk.

Data Protection

Vive Living are committed to safeguarding the rights of individuals to confidentiality.

See our Privacy Policy page for further information.

Cookies and Similar Technologies

We use cookies and similar technologies to support the operation of our Websites. Cookies are small data files that a Website sends to or accesses from a Web browser on a visitor’s computer or other device. Cookies collect technical and navigational information about visitors to our Websites, including date and time of visits, pages viewed, amount of time spent on our Websites, or general information about the device used to access the Website.

Cookies that are set by Vive Living are called "first party cookies", and cookies set by third party providers of services to Vive Living are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through our Websites (e.g. like advertising, videos and analytics). The providers that set third party cookies may be able to recognize your computer or device both when it visits our Websites and also when it visits other websites serviced by that third party.

Cookies can remain on your computer or device for different periods of time. Some cookies are "session cookies", meaning that they exist only while your website browser is open and are deleted automatically once you close your browser. Other cookies are "permanent cookies", meaning that they survive after your browser is closed and can be used by websites to recognize your computer when you later re-open your browser and browse the internet again.

Specifically, the types of cookies that Vive Living uses on our Websites include:

  • Types of cookie
  • Who serves these cookies
  • What they do
  • Types of cookie
  • Essential website cookies
  • Who serves these cookies
  • Vive Living
  • What they do
  • These cookies are necessary to provide you with services available through our Websites and to use some of its features, such as access to secure areas. Without these cookies, certain services you have asked for, like secure account pages, would not be possible.
  • Types of cookie
  • Performance and functionality cookies
  • Who serves these cookies
  • Vive Living Google
  • What they do
  • These cookies are used to enhance the performance and functionality of our Websites but are non-essential to its use. However, without these cookies, certain functionality (like photo slideshow functionality) may become unavailable.
  • Types of cookie
  • Analytics and customization cookies
  • Who serves these cookies
  • Google Analytics (opt-out link available here)
  • What they do
  • These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective are marketing campaigns are, or to help us customize our Website for you.

As well as cookies, Vive Living and third-party service providers we hire may also use other technologies, such as Web beacons or pixel tags, in online advertising to help us measure the performance of our online advertising campaigns. These technologies do not collect any information that enables us or them to determine your actual identity.

How do I turn cookies off?

You can refuse or delete a cookie using the opt-out links provided above, where these exist. In addition, most browsers and mobile devices also offer their own settings to manage cookies.

If you refuse a cookie when on a Website, or if you delete cookies, you may experience some inconvenience in your use of Vive Living’s Websites.

If you want to change your browser's cookie settings, these will typically be found in the 'options' or 'preferences' menu of your browser. In order to understand these settings, the following links may be helpful; otherwise you should use the 'Help' option in your browser for more details:

Cookie settings in Internet Explorer

Cookie settings in Firefox

Cookie settings in Chrome

Cookie settings in Safari

Newsletter Policy

We send out e- newsletters to subscribers from time to time. You can subscribe or unsubscribe at any time. We will not pass on your email address to anyone else.